Frequently Asked Questions
At HydroH2O, we know the right bottle can make all the difference in your daily routine and adventures. That’s why we’ve answered the most common questions about our eco-friendly, non-toxic stainless steel bottles , from care tips to performance details, so you can sip with confidence.
Why should I choose a stainless steel water bottle over other materials like plastic or glass?
HydroH2O’s stainless steel water bottles are durable, eco-friendly, and free from harmful chemicals. They keep your beverages at the desired temperature for longer, making them a superior choice for both hot and cold drinks.
Are your stainless steel water bottles safe for storing hot liquids?
Yes, our stainless steel water bottles are designed to safely store hot beverages. They are made from food-grade stainless steel, which is known for its resistance to high temperatures and does not leach harmful chemicals into your drink.
Can I put my stainless steel water bottle in the dishwasher?
Most of our stainless steel water bottles are dishwasher safe. However, we recommend checking the care instructions provided with your specific bottle, as some models may have special care requirements.
Do your water bottles have a warranty?
Yes, we offer warranties on our stainless steel water bottles. The warranty duration may vary depending on the model, so please refer to the product details or contact our customer support for specific warranty information.
Are your stainless steel water bottles BPA-free?
Yes, our stainless steel water bottles are completely free from BPA (Bisphenol A) and other harmful chemicals commonly found in some plastic bottles. They are a safe and eco-friendly alternative.
Do your water bottles come in different sizes and colors?
Yes, we offer a variety of sizes and colors to suit your preferences. You can choose from a range of capacities and finishes to find the perfect stainless steel water bottle for your needs.
How long can I expect my stainless steel water bottle to keep my beverages hot or cold?
The insulation properties of our stainless steel water bottles can keep beverages hot for up to 12 hours and guaranteed cold up to 24 hours but can stay cool for up to 48 hours, depending on the specific model and environmental conditions.
Are your stainless steel water bottles eco-friendly and recyclable?
Yes, stainless steel is a highly recyclable material, making our water bottles an eco-friendly choice. When you're ready to replace your bottle, it can be recycled, contributing to a more sustainable future.
How do I care for my stainless steel water bottle?
Wash the product with warm water containing neutral detergent before use. To achieve that desired effect, it is recommended to add hot or iced water before use.
Clean and disinfect the product from time to time when you use it. Cleaning the product with edible vinegar is very beneficial to maintain hygiene and long-term use.
The cup itself will not rust, but it may produce red spots due to limescale, you can pour 10% concentration of warm vinegar water into the bottle and leave it for 30 minutes, them wipe it with a soft rag to remove it.
When using the product, make sure to operate the product in a upright position to prevent the internal pressure steam from scalding. Caps, seals the other consumables may cause water leakage or poor performance after long-term use, so please purchase the parts to replace them in time.
Can I buy bottle replacement parts separately?
At the moment, we don't offer individual bottle parts for purchase. However, we're always looking to improve and expand our offerings—so stay tuned for any updates in the future!
Contact Us
Still have questions?
Feel free to reach out to our dedicated customer support team if you have any more questions or need further assistance. We're here to help you make the most sustainable and informed choices with HydroH2O.