Terms & Conditions

Last Updated November 13, 2023

Please read these Terms and Conditions ("Terms") carefully before using www.hydroh2oflask.com operated by HydroH2O ("us," "we," "our," or "the Company").

By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. Use of the Website

1.1. License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes.

1.2. User Account: If you create an account on the Website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

2. Products and Orders

2.1. Product Information: We strive to provide accurate and up-to-date information about our water bottles, including descriptions, prices, and availability. However, we do not guarantee the accuracy of this information.

2.2. Orders: When you place an order through our Website, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order at our discretion.

2.3. Shipping and Returns: Shipping and return policies are detailed in our Shipping & Returns, which are incorporated by reference into these Terms.

3. Intellectual Property

3.1. Trademarks and Copyrights: All content on this Website, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, is the property of HydroH2O and is protected by intellectual property laws. You may not use our intellectual property without our written permission.

4. Privacy

4.1. Privacy Policy: Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

5. Disclaimers and Limitation of Liability

5.1. Disclaimer: The Website and its content are provided "as is" without any warranties, express or implied. We do not guarantee the accuracy, completeness, or reliability of the information on the Website.

5.2. Limitation of Liability: To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of the Website.

6. Changes to the Terms

6.1. Modification: We reserve the right to modify or replace these Terms at any time. You should review this page regularly for changes. By continuing to use the Website after any revisions become effective, you agree to be bound by the revised terms.

7. Governing Law

7.1. Applicable Law: These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in the United States.

8. Contact Information

8.1. Contact Us: If you have any questions or concerns about these Terms, please contact us at contact@hydroh2oflask.com

By using this Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Mobile Terms of Service


Last updated: Nov. 13, 2023

The HYDRO H2O mobile message service (the "Service") is operated by HYDRO H2O (“HYDRO H2O”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to HYDRO H2O’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of HYDRO H2O through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with HYDRO H2O. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18559394159 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other HYDRO H2O mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18559394159 or email contact@hydroh2oflask.com.