Privacy Policy

Last Updated: November 13, 2023

HydroH2O ("us," "we," "our," or "the Company") operates This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using the Website, you consent to the practices described in this policy.

1. Information We Collect

1.1. Personal Information: When you visit the Website, we may collect personal information such as your name, email address, postal address, and phone number if you choose to provide it voluntarily, for example, when placing an order or contacting us.

1.2. Automated Information: We may collect non-personal information automatically, including your IP address, browser type, device information, and usage data through cookies and similar tracking technologies. You can control the use of cookies through your browser settings.

2. How We Use Your Information

2.1. Personalization: We use your information to personalize your experience on the Website, including processing orders, providing customer support, and sending order confirmations and updates.

2.2. Communication: We may use your email address and other contact information to send you marketing communications, newsletters, and updates about our products, promotions, and company news. You can opt-out of these communications at any time.

2.3. Analytics: We use non-personal information for analyzing trends, monitoring the Website's performance, and improving our services.

3. Disclosure of Information

3.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us with website operations, payment processing, shipping, and marketing. These providers are obligated to protect your information.

3.2. Legal Requirements: We may disclose your information if required by law, including in response to a court order, government request, or legal process.

4. Data Security

4.1. Security Measures: We implement reasonable security measures to protect your personal information. However, no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee the security of your information.

5. Your Choices

5.1. Access and Correction: You may access and update your personal information by contacting us. We will make reasonable efforts to accommodate your request.

5.2. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

6. SMS Privacy Policy

6.1. Consent for SMS Communication:
By providing your phone number and opting in to receive SMS messages from HydroH2O, you consent to the collection, storage, and use of your phone number for the purpose of sending you transactional and promotional SMS messages related to our products, services, and promotions.

6.2. Message Frequency:
The frequency of SMS messages may vary based on your interaction with our services. You may receive transactional messages related to your orders, as well as promotional messages about our products and offers.

6.3. Opt-Out:
If at any time you wish to stop receiving SMS messages from us, you can opt-out by replying to the received message with the word "STOP." Once you opt-out, you will no longer receive SMS messages for promotional purposes, although you may still receive transactional messages related to your orders.

6.4. Data Charges:
Standard messaging and data rates may apply when sending and receiving SMS messages. Any such charges are your sole responsibility.

6.5. Data Security for SMS:
While we take measures to protect the security of the information transmitted via SMS, it's important to note that SMS messages are not encrypted. Please avoid sending sensitive information via SMS.

7. Changes to this Privacy Policy

7.1. We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes to this page with the updated date.

8. Contact Us

8.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at

By using this Website, you acknowledge that you have read, understood, and agree to this Privacy Policy.